Responsibilities:Monitor rider activities online, identify and address abnormal behaviors, and provide phone guidance to enhance service quality. Assist in collecting and responding to frequently asked questions from partners, coordinate with relevant departments, and document common Q&A to improve communication efficiency. Participate in logistics experience improvement projects by providing data collection, processing, and analysis support to ensure smooth project execution. Requirements:Undergraduate student or full-time Master's/MBA student. Fluent in English, Hindi or Urdu, with strong communication skills. Excellent interpersonal and coordination abilities. Quick learner, proactive, responsible, and detail-oriented. Preferred Qualifications:Interest in logistics, platform operations, or related fields. Basic understanding of data analysis is a plus. What We Offer:Practical experience and opportunities for rapid growth. Competitive internship compensation. Friendly, open team environment with professional training support.
Candidates aspiring to develop a career in logistics and platform operations are welcome to join us in improving user experience and facing new challenges!