• Engage showroom visitors, understand their needs, and guide them through product selections with expert product knowledge.
• Convert showroom leads into sales by effectively presenting product benefits and closing deals.
• Maintain the showroom's visual appeal and product displays to create an inviting and professional atmosphere.
• Accurately enter and update product information, pricing, and inventory levels on the company website and internal systems.
• Process online orders, ensuring all details are correct before fulfillment and shipment.
• Respond to customer inquiries received via website chat, email, and phone, providing timely and helpful information.
• Assist with website content management, including uploading new product images and descriptions.
• Generate sales reports and track website performance metrics to identify trends and opportunities.
• Provide post-sale support to customers, addressing any issues or concerns to ensure satisfaction.

Desired Candidate Profile

• Ability to work independently and as part of a team, managing multiple tasks effectively.
• Proficiency in using CRM software and e-commerce backend systems (e.g., Shopify, Magento).
• Proven experience in website data entry, e-commerce platforms, or digital content management.
• A proactive and results-oriented approach to sales and customer service.
• Fluency in English; proficiency in additional languages is advantageous.