HR Coordinator / HR Administrator / HR Officer Role Description We are seeking an organized, empathetic, and detail-oriented HR Coordinator / HR Administrator / HR Officer to support the day-to-day operations of our Human Resources department. In this vital foundational role, you will serve as a central point of contact for employee inquiries, maintain core HR systems, and ensure the smooth execution of administrative employee-lifecycle processes—from onboarding to offboarding. Working closely with HR Managers, Talent Acquisition Specialists, Payroll Officers, and Department Heads, you will manage personnel records, coordinate employee orientation programs, facilitate benefit administration, and track compliance documentation. Responsibilities include updating HRIS databases, preparing employment contracts and verification letters, assisting with monthly payroll inputs, tracking leave balances, and supporting company-wide culture and engagement initiatives. Success in this position requires a strong understanding of fundamental HR practices and employment regulations, exceptional organizational skills, high discretion with confidential employee data, and excellent interpersonal communication. Qualifications Education: Bachelor's degree or Diploma in Human Resource Management, Business Administration, Psychology, Organizational Development, or a related field; foundational HR certifications (e.g., SHRM-CP, PHR, or CIPD Level 3/5) are considered a plus. HR Operations & Lifecycle Management: Practical understanding of general human resource operations, including new-hire onboarding, employee offboarding, file maintenance, leave administration, and policy compliance. HRIS & HR Software: Hands-on experience working with HR Information Systems and personnel management databases (e.g., Workday, Bamboo HR, Rippling, SAP Success Factors, ADP, or Personio). Labor Law & Regulatory Compliance: Solid working knowledge of local labor laws, employment regulations, statutory workplace standards, and standard statutory benefits/contributions. Payroll & Benefits Coordination: Familiarity with preparing monthly payroll inputs (overtime, commissions, unpaid leave, deduction updates) and assisting with group health insurance and benefits enrollment. Spreadsheet & Documentation Skills: Intermediate-to-advanced proficiency in Microsoft Excel / Google Sheets and Word / Google Docs for drafting formal correspondence, compiling personnel metrics, and auditing employee data. Onboarding & Employee Experience: Demonstrated ability to coordinate orientation schedules, deliver welcoming new-joiner experiences, set up IT/workspace logistics alongside Operations, and track probation reviews. Data Privacy & Confidentiality: High level of personal integrity and discretion when handling sensitive personal data, compensation records, and workplace disciplinary documentation. Communication & Interpersonal Aptitude: Clear, empathetic, and professional written and verbal communication skills to interact constructively with employees across all organizational levels. Professional Attributes: Meticulous attention to detail, strong time-management skills to balance multiple administrative priorities, diagnostic problem-solving skills, and a service-oriented mindset.