Role Description The Online Community Specialist is a part-time, remote role focused on nurturing and growing Nyble Craft’s online communities across social media, forums, and other digital platforms. Day-to-day responsibilities include monitoring community channels, responding to member inquiries, and facilitating respectful, informative discussions related to Nyble Craft’s products and services. The person in this role will create and schedule community posts, support announcements and campaigns, and gather feedback from users to share with internal teams. Additional tasks include moderating user-generated content, identifying opportunities to increase engagement, and collaborating with marketing and product stakeholders to ensure consistent messaging and a positive community experience. Qualifications Strong Interpersonal Skills and Communication abilities to engage diverse community members in a professional and inclusive manner. Experience with Community Engagement and Community Management, including moderating discussions and fostering active participation. Background in Customer Service, with a focus on empathy, problem-solving, and providing timely, clear support to community members. Comfort working with social media, online forums, and community platforms, and using analytics tools to track engagement. Ability to work independently in a remote setting, manage part-time hours effectively, and prioritize multiple conversations and tasks. Solid writing skills for crafting posts, responses, and FAQs in clear, concise, and accessible language. Familiarity with technology or software development environments is a plus, as is prior experience in online communities for tech products. Relevant education or equivalent experience in communications, marketing, community management, or a related field is beneficial.