• Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets

• Drive showroom performance through effective sales planning, coaching, and execution

• Monitor sales performance and implement action plans to maximize opportunities and profitability

• Ensure outstanding customer experiences throughout the entire vehicle purchasing journey

• Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities

• Manage customer concerns and escalations to maintain high customer satisfaction levels

• Drive customer retention and loyalty through exceptional service and relationship management

• Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards

• Utilize sales data and market insights to improve operational and commercial performance

• Foster a culture of teamwork, accountability, and continuous learning

Desired Candidate Profile

• Bachelor's Degree or equivalent qualification

• Minimum 5 years of sales experience

• At least 2-3 years of experience in a sales leadership or supervisory role

• Automotive retail sales experience is highly preferred

• Strong understanding of sales operations and customer engagement strategies

• Experience managing team KPIs and business performance targets

• Strong Microsoft Office proficiency

• Fluent English communication skills; Arabic is an advantage