We are seeking a dynamic, experienced and strategic-thinking Account Manager to increase sales from existing clients and proactively develop new business opportunities across the medical sector.

The role

As an Account Manager with a client-centric mentality, your responsibilities include developing trusted, mutually beneficial long-term relationships, building awareness of Knowledge E’s portfolio of products and services, and meeting with strategic stakeholders to achieve sales objectives.

Duties

This role focuses on maintaining and developing a healthy and productive relationship with providers and clients within the assigned area and sector, with the aim of achieving the company’s growth objectives. It also liaises with cross-functional internal teams to improve the entire client experience. Some of your duties will include:

Serve as the lead point of contact for all client account management matters Generate, develop, and convert leads Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximise profit Develop trusted partnership relations with key accounts across multiple touchpoints Collaborate closely with internal and external stakeholders and manage their expectations Undertake full responsibility for a portfolio of products and services targeted at the medical sector Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Assist with challenging client requests or issue escalations as needed

You are

An independent and proactive team player with excellent analytical skills. If you have a passion for sales, client communication, and understanding client behaviour, we’d like to meet you. Candidates for this role will know how to meet ambitious individual and team-wide sales quotas.



Minimum Job Qualifications

Proven experience in account management Experience in working with the medical sector (Pharma, medical equipment, or similar) Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-Suite Experience delivering customer-focused solutions to achieve client objectives Exceptional verbal and written communication skills Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail Ability to handle complex negotiations and complex situations Experience in using CRM

Desired extras

Experience in working in academic publishing Arabic speaking