As an Account Manager based in Dubai, you will support the day-to-day management of a dedicated client account, working closely with the Account Director and on-site team to ensure every event and project is delivered to the highest standard while strengthening the client relationship.
Key Responsibilities
Client Support• Act as a day-to-day point of contact for the client, based on-site in Dubai.• Support the Account Director in understanding the client's business objectives, brand standards, and event calendar.• Help coordinate planning across events and projects delivered under the account.
Account Growth• Support identification of opportunities to expand the scope of work, including additional events, services, and initiatives.• Assist in developing proposals for new events and projects under the account.
Project and Team Coordination• Support the simultaneous execution of multiple events and projects for the client, ensuring each is delivered on time, within scope, and on budget.• Coordinate with creative, production, and logistics teams to deliver successful outcomes across all projects.• Report to and work closely with the Account Director on account strategy and delivery.
Financial Support• Assist with budgeting, invoicing, and financial tracking for the account.
Quality Assurance• Help ensure all work delivered meets the agency's standards of quality, creativity, and effectiveness across every event and project.• Support regular client satisfaction reviews, flagging issues proactively.
Qualifications• Bachelor's degree in Business, Marketing, Communications, or a related field.• 3-5 years of experience in account management, client services, or a similar client-facing role, ideally within events, hospitality, or agency environments.• Experience supporting multiple simultaneous events or projects for a single client account is an advantage.• Strong organizational and communication skills.• Excellent presentation and negotiation skills.• Comfortable managing budgets and tracking financial performance.• Proficiency with CRM tools and MS Office / Google Workspace.• Based in or willing to relocate to Dubai, UAE.
Compensation & Benefits• Visa and medical insurance provided by the client.• Open to candidates willing to relocate to Dubai.
Working Conditions• On-site role based at the client's Dubai location.• Flexibility for evening/weekend work during live events.• Travel may be required for event execution and site visits.