Job Summary:
The Supervisor will oversee day-to-day camp operations, including facility maintenance, third-party service coordination, and recreation management. They will supervise staff, manage cash collections, ensure HSE compliance, and deliver excellent customer service to tenants and recreation users. The role requires close coordination with vendors and internal teams to maintain smooth operations, efficient service delivery, and compliance with operational standards.
Job Description: Oversee maintenance and operational activities across all camp sites. Address and resolve facility complaints efficiently. Manage new room requests and 3rd party rooms. Coordinate and monitor third-party service providers (shops, Wi-Fi, laundry, etc.). Ensure vendor performance and compliance with contracts. Manage cash collections for room rent, car parking, and recreation bookings. Handle RFI and tax invoice processes for camp collections. Oversee bookings for gym, swimming pool, ground activities, and sports events. Coordinate payments and ensure smooth scheduling of facilities. Provide excellent service to tenants and recreation users. Maintain relationships with stakeholders and ensure satisfaction. Manage daily operations for FM activities and camp management. Coordinate staff and support teams for smooth functioning. Support procurement activities related to FM and camp projects. Maintain administrative records and documentation. Implement HSE-related activities and ensure safety protocols are followed. Monitor PTW and other safety-related processes. Oversee 3rd party work in infrastructure and camp development projects.
Required Criteria: Bachelors degree in Facilities Management or Property Management Minimum of 3-5 years of experience in camp management, or property management Proficient in Microsoft Office