Manager - Microsoft 365
Location: Ras Al Khaimah, UAE
Role Overview We are seeking an experienced Manager - Microsoft 365 to lead the administration, governance, security, and optimization of the Microsoft 365 platform across the organization. The role will oversee M365 services, hybrid identity, endpoint management, compliance, and collaboration technologies while ensuring alignment with government security and regulatory requirements.
Key Responsibilities Manage and govern Microsoft 365 services including Exchange Online, Teams, Share Point Online, and One Drive. Lead Entra ID administration, Conditional Access, MFA, SSO, PIM, and hybrid identity management. Oversee Intune for endpoint management, device compliance, and mobility solutions. Implement and maintain Microsoft Purview controls including DLP, sensitivity labels, retention, and compliance policies. Manage Microsoft Defender for Office 365 security capabilities. Drive automation and operational efficiency through Power Shell scripting. Ensure platform availability, security, governance, and user adoption. Work closely with cybersecurity, infrastructure, and business teams to deliver secure and effective services.
Experience & Skills8-12 years of experience in Microsoft 365 administration and engineering. Strong enterprise-scale experience with Microsoft 365 tenant management and governance. Hands-on expertise in Entra ID, hybrid Active Directory, and Entra Connect. Strong experience with Microsoft Intune and endpoint management. Working knowledge of Microsoft Defender and Microsoft Purview. Proficiency in Power Shell automation. Good understanding of M365 licensing models (E3/E5), ITSM practices, and change management. Government, public sector, or GCC experience is preferred.