Key Responsibilities

• Welcome customers and understand their needs and preferences.

• Provide professional product information and recommendations.

• Achieve individual and team sales targets.

• Handle customer inquiries, complaints, and requests professionally.

• Maintain product displays, stock levels, and store cleanliness.

• Process sales transactions and payments accurately.

• Upsell and cross-sell products where appropriate.

• Monitor inventory and report low-stock or damaged items.

• Support promotions, product launches, and in-store activities.

• Build strong relationships with customers and encourage repeat business.

• Follow company policies, procedures, and visual merchandising standards.

• Prepare sales reports and assist with daily store operations.

Desired Candidate Profile

Requirements

• Previous experience in retail sales or customer service is preferred.

• Strong communication and interpersonal skills.

• Customer-focused with a positive and professional attitude.

• Ability to work toward and achieve sales targets.

• Good product knowledge and willingness to learn.

• Basic computer and point-of-sale (POS) skills.

• Ability to work flexible hours, including weekends and public holidays when required.

• Good English communication skills; additional languages are an advantage.