Futurosoft Technologies is a growing Dubai-based software company building SaaS, AI and IoT solutions for businesses across the GCC.

We are looking for a Customer Relationship Executive who enjoys working with customers, takes ownership and is comfortable wearing different hats in a startup environment.

This is not a traditional customer service role. You’ll work closely with the founder and our product team, interact directly with customers, understand their businesses and help turn their feedback into better products and stronger relationships.

What you’ll do

* Build and maintain strong relationships with customers

* Conduct product demos and explain our software in a simple way

* Onboard new customers and help them get started

* Follow up with leads, prospects and existing customers

* Understand customer requirements, problems and feedback

* Coordinate with the product and technical teams

* Support sales and customer-success activities

* Participate in customer meetings, exhibitions and industry events

* Test new features and provide feedback from a customer perspective

* Take ownership of different tasks when the startup needs it

Who we’re looking for

You’re a good fit if you are confident talking to people, curious about technology and willing to learn.

We value attitude over a perfect CV. You should be proactive, responsible, comfortable working independently and willing to solve problems without waiting for detailed instructions.

Experience in SaaS, software sales, customer success, business development or B2B customer relations is an advantage.

Good spoken and written English is essential.

Why join us?

You’ll work directly with the founder, customers and products rather than being limited to one narrow role. As the company grows, your responsibilities and career can grow with it.

If you want a highly structured corporate role with a fixed set of daily tasks, this may not be the right opportunity.

If you want to learn, build, take ownership and make an impact, we’d like to hear from you.