Job description

• Manage the e-commerce website, including product listings, descriptions, images, pricing, promotions and online merchandising.
• Monitor online orders, stock availability and customer enquiries; coordinate with warehouse, delivery and customer-service teams to ensure timely fulfilment.
• Plan and execute digital advertising campaigns to increase traffic, conversion and profitable online sales.
• Manage social media content and campaigns, including content calendars, community engagement and influencer collaborations.
• Develop the annual marketing calendar covering product launches, seasonal campaigns, promotional activities and key GCC occasions.
• Prepare the annual visual merchandising plan and coordinate store displays, campaign implementation and POS materials.
• Coordinate printing and production suppliers, including quotations, artwork, quality checks and delivery deadlines.
• Create basic graphics, banners and social media artwork in line with brand guidelines.
• Monitor marketing expenditure and report on online sales, campaign results and improvement opportunities.

Skills

• Ideally 3–5 years of relevant e-commerce and marketing experience, preferably within GCC fragrance, beauty, luxury or lifestyle retail.
• Practical experience with Shopify, Meta Ads Manager, Google Ads, Google Analytics and Excel.
• Familiarity with inventory and order-management systems; Microsoft Dynamics 365 experience is an advantage.
• Basic graphic-design skills using Canva, Photoshop or Illustrator.
• Strong planning, analytical and supplier-coordination skills, with evidence of successful campaigns and online sales growth.
• Strong English communication skills; Arabic is highly preferred.