IT Assistant- Filipino Male Preferred with 3 plus years experience in the field

Job Description: 

·         Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs; 

·         Sets up and configures desktop computers, peripherals and accounts assigning security level;

·         Installs software and installs and repairs hardware and peripherals;

·         Tests programs;

·         Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;

·         Maintains systems, databases and web pages;

·         Administers user accounts;

·         Designs and produces basic reports;

·         Sets up and submits production jobs and edits and debugs computer output;

·         Transfers computer files between platforms;

·         Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems