Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information clearly and concisely.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.
Apply on the Job Website
Post date: 3 March 2024
Publisher: Bayt
Post date: 3 March 2024
Publisher: Bayt