الإمارات - Abu Dhabi United Arab Emirates

توظيف: دوام كامل

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Troubleshoot and resolve product issues and concerns.

Skills

Previous association with a company in the role of a customer service executive or representative.
Familiarity with CRM systems and practices.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: