Overview of the role:

• The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.

What you will do:   

• Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
• Achieve the set Trade-ins.
• Achieve monthly (Finance and Insurance) F&I product sales targets.
• Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
• Lead management (Tel/Web/Walk-in enquiries).
• Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
• Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements. 
• Ensure knowledge of competition activities to be able to counter customer arguments.

Skills

Required Skills to be successful:

1.- Negotiation skills

2.- Communication skills 

3.- Timely Resolution 

4.- Proficient in Microsoft Office

About the Team:

• Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.

What equips you for the role:

• Bachelor's Degree 
• 2 years sales experience preferability in luxury retail, hospitality / automotive industry 
• Proficient in English, Arabic advantageous
• Valid UAE driver’s license