Role: Front Desk Receptionist

Contract Location: 3 Months ( Extendable )

Location: Al Maryah Island, Abu Dhabi

Client Industry: Facilities Services

 A Front Desk Receptionist is a front-line administrative professional who serves as the first point of contact for visitors, clients, and employees at an organization.

Responsibilities

• Greet clients as soon as they arrive and connect them with the appropriate party.
• Answer the phone in a timely manner and direct calls to the correct offices.
• Create and manage both digital and hardcopy filing systems for all partners.
• Deal with bookings by phone, e-mail, letter, fax, or face-to-face.
• Deal with complaints or problems.
• Answer telephone calls and take messages or forward calls.
• Schedule and confirm appointments and maintain event calendars.
• Inform other employees of visitors' arrivals or cancellations.
• Enter customer data and send correspondence.
• Copy, file, and maintain paper or electronic documents and records.
• Handle incoming and outgoing mail.

Skills

Qualifications

• More than three years of experience as a receptionist or Front Office Representative
• Adaptable and flexible with an excellent ability to multitask.
• Self-motivated with strong communication skills
• Knowledge of customer service best practices
• Computer savvy with experience in data entry, word processing, and managing files.