1. Close sales by overcoming customer objections; Responsible for negotiating price, completing sales collecting payments, delivers etc.
2. Maintain records of all customers leads and transactions that occur.
3. Ensure to achieve the assigned Sales target both monthly and annually.
4. Upsell whenever an opportunity arises i.e. additional accessories, spare parts, etc. and always provide an alternative for unavailable stock.
5. Review sales statistics and plan more effectively to improve sales.
6. Ensure to notify and follow-up with customers on campaign & special offers orders.
7. Maintain a good relationship with existing customers and visit new customers to enhance sales.
8. Follow up with customers on collection of accounts receivables.
9. Assist Reporting Personnel in all Sales related activities.
10. Handle after sales with diligence and ensure to resolve customer complaints in a timely manner; Continuously follow up with the concerned department until the matter is resolved.
11. Coordinate with Accounts dept. for customer financial transactions i.e. cash, cheque, etc. and verify prior to receipt issuance as per the Company policy.
12. Ensure to follow the sales process and complete documentation for all sales transactions.
13. Maintain and update customer database in a timely manner and share with the concerned team.
14. Submit daily sales report to Reporting Personnel.
15. Provide reports on customer demands, issues, sales figures etc. to the Management upon request.
16. Keep up to date with all new products, competing dealers, market demand and product pricing; understand seasonal trends and highlight major market changes to expand the business prospects.
17. Be aware of new supplier catalogues and educate yourself on new products.
18. Keep up to date with all products, pricing, competing dealers, market trends etc. to expand the business prospects.
19. Ensure that credit sales are processed as per the company policy and Management approval is obtained for special cases.

Skills

• Bachelor’s Degree or related field
• 2-4 years of proven experience in automotive spare parts sales
• Knowledge and experience in GCC / Ethiopia / Africa / Green Land market
• Excellent Communication skills
• Excellent Command of Microsoft
• Your Own Residence
• Your Own Car