Call Center Agent

الإمارات - Dubai United Arab Emirates
  • Deal with the organization's telephonic conversations with utmost diligence and punctuality.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Strong phone and verbal communication skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Polished convincing and negotiations skills.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt