Career Hunters is currently looking for the below Vacancy for a leading Amusement Park in UAE, candidates ONLY from within UAE will be considered.

1- Salary package for Duty Manager - AED 5,000

2- Working hours - 8 hours 6 days per week

Interested Candidates may apply to [اضغط هنا لمشاهدة البريد اﻹلكتروني]

DUTY MANAGER PROFILE: RESPONSIBILITIES AND TASKS

Leading by example -

• Guidingcrew members through own behavior instead of words.Overseeingthe daily operations of a business,includingticket sales and customer service,activitity stations,safety and cleaniness of premises.
• Workingwith customers and crew members,not sitting in the office (about 70-80°/o of time inside the park or at ticket sales,20-30°/o office).

Creating a positive environment -

•          Coaching the team on duty - inspiring,givingfeedback,developingindividual strenghts.

•             Takingcare that crew members are able to have breaks that they are allowed to.Organizingsmall gifts as thank you for busy season or throwing staff get-together happenings.

•             Trainingnew crew members.

Ensuring employee productivity -

•              Efficient deployment of resources.Makingsure that every crew member has a focus and clear priorities.

•              Making necessary changes to original rostering/work shift when needed.

Monitoring efficiency of processes -

•             Scalingthe way of working from high peak to off-peak.

•              Quality checks onstandards and criteria of operations. Developingdaily routines and workingmodels closely with park manager.

•             Supervising first aid cases.

Interacting with customers -

•             Taking initiative in ensuringthat customers are satisfied and crew member interactions with customers are positive.

•              Resolvingconflicts and troubleshoot issues as they arise.Handling difficult guests.

•             Answeringemail and phone enquiries.

Skills

Managing specific area of responsibility - Every duty manager Is pointed a specific field of competence and responsiblllty -one or more.

1) Safety management (parkwide or countrywide):2) Maintenance and repairing activities,

3) Training: 4) Assistant workwith marketing/sales:5) Coordinatingdifferent programs and events,

6) Substitute for quipment, cash management (change,petty cash)