الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

التعليم: CUSTOMER SERVICE

Understand the demand of consumers to provide timely service and solutions.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Familiarity with CRM systems and practices.
Adept in addressing client questions through effective telephonic conversation.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Good time management and organizational skills that contribute to a rise in overall productivity.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: اليوم

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