الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Interact with the senior management to understand updated organizational policies and new products.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Prior work exposure in the field of customer support and service.
Adept in using customer relationship management software to offer the best client services.
Strong phone handling skills and active listening.
Commendable presentation skills to convey important points to the audience effectively.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: