As a TikTok Livestream Moderator, you will be responsible for monitoring and managing our TikTok live sessions, ensuring a safe, respectful, and engaging experience for our audience. You will work closely with our host and Tiktok team to maintain a positive community atmosphere and promote our brand values.

Key Responsibilities:

Monitor Livestreams: Actively watch and manage TikTok livestreams to ensure compliance with community guidelines and company policies.

Engage with Viewers: Interact with viewers in real-time, responding to comments, questions, and concerns to foster a positive community.

Moderate Content: Remove inappropriate, offensive, or harmful content, and take action against violators in accordance with our policies.

Promote Engagement: Encourage audience participation, manage polls, and highlight viewer comments to enhance the livestream experience.

Collaborate with Team: Work closely with content creators and the social media team to align livestream activities with overall content strategy.

Report Insights: Provide feedback and insights from livestream sessions to help improve future content and viewer engagement.

Handle Technical Issues: Assist in troubleshooting and resolving any technical issues that may arise during live sessions.

Qualifications:

Experience: Previous experience in content moderation, community management, or a related field is preferred.

Knowledge: Familiarity with TikTok and other social media platforms, including trends, features, and community guidelines.

Skills: Strong communication skills, both written and verbal, with the ability to handle difficult conversations and manage conflicts.

Technical Savvy: Basic understanding of livestream technology and the ability to quickly learn new tools and platforms.

Attention to Detail: High attention to detail with the ability to multitask and manage time effectively.

Problem-Solving: Ability to think critically and act quickly in a fast-paced environment.

Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate livestream schedules.

Skills

Language Skills: Proficiency in Mandarin is a plus.

Creative Mindset: Ability to come up with engaging ideas and suggestions to enhance the livestream experience.

Cultural Sensitivity: Understanding of diverse cultural contexts and how to navigate them in a social media environment.