About the Role As a technician, you will be responsible for the installation, technical support, and troubleshooting for a range of hardware equipment, systems, infrastructure, or machinery within the organization. Your role is crucial in ensuring availability, reliability, and optimal performance of various technologies and equipment.

Responsibilities

 Equipment Installation and Maintenance: o Install, configure necessary equipment as per site/ client / project requirements. o Troubleshoot and resolve any hardware and connectivity issues.

 Cable Infrastructure Management: o Install, terminate, and test copper and fiber-optic cabling systems, including twisted-pair, and multi-mode/single-mode fiber cables. o Ensure compliance with industry standards and best practices for cable management, labeling, and dressing. o Conduct test to ensure proper function of equipment and systems. o Maintain accurate records of cable runs and connections.

 Rack and Cabinet Installation: o Assemble and install server racks, cabinets, and enclosures according to manufacturer specifications and data center layout designs. o Organize and manage the layout of equipment within racks to optimize airflow, accessibility, and space utilization and implement cable management solutions to minimize cable clutter.

 Power Distribution and Cooling Management: o Install and maintain power distribution units (PDUs), power cords, and other power-related infrastructure components. o Ensure proper cooling and temperature control for equipment with proper air flow direction. o Implement and maintain efficient energy management practices.

 Server Room Security: o Enforce and monitor access control policies for the customer / project workspace especially in data center environments. o Maintain the physical security of server rooms and equipment. o Coordinate with security personnel to address any breaches or concerns.

 Documentation and Reporting o Maintain detailed documentation related to the site activities.

 Emergency Response: o Respond to and resolve hardware and infrastructure emergencies promptly. o Collaborate with relevant teams during critical incidents.

 Collaboration and Communication: o Work closely with other technicians and relevant teams. o Share knowledge and expertise to facilitate problem solving.

 Health and Safety Compliance: o Adhere to safety protocols and guidelines as instructed by the business and at customer / Project premises. o Identify and report any safety hazards or concerns. o Contribute to the development and implementation of safety procedures.

 Any other tasks as requested by the management.

Skills

Requirements

 High School Diploma or equivalent. Technical certificates are a plus.

 Proven experience in a technician role or related field is preferred.

 Familiarity with relevant technologies, equipment, or systems.

 Strong problem – solving and analytical skills.

 Proficiency in using copper and fiber cable testing and diagnostic tools such as cable testers, OTDRs, and power meters.

 Good communication skills and ability to work collaboratively with cross-functional teams.

 Ability to work in a fast-paced environment