Associate Technical Account Manager

ubaTaeCJ - الإمارات - Dubai United Arab Emirates

Roles & Responsibilities 

  • Develop and nurture an in-depth understanding of the product suite offered to clients.
  • Work with different internal and external teams and stakeholders to streamline merchant on boarding.
  • Establish and sustain strong relationships with clients and strive towards enhancing their overall operational and business performance.
  • Work closely with Customer Support to facilitate issue resolution, identify patterns in operational challenges and drive measures for issue reduction.
  • Coordinate and engage with multiple stakeholders within the client’s organization (IT, Marketing, Operations, etc.) as well as client partners (POS, aggregators) to address operational and business requirements. 


Skills

Preference:

  • 1-2 years experience in Customer Success/Account Management/Strategy or Relationship Management 
  • Strong language proficiency in English & in Arabic is a must.

Qualifications: 

  • 1-2 years experience in Customer Success/Account Management/Strategy or Relationship Management 
  • Strong language proficiency in English & in Arabic is a must. 

Benefits: 

  • Employment Visa 
  • Medical Insurance


تاريخ النشر: ١٠ يوليو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٠ يوليو ٢٠٢٤
الناشر: Bayt