Call Center Representative

lxbfYeaa - الإمارات - Dubai United Arab Emirates
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Previous experience in a customer support role.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: ١٩ يوليو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٩ يوليو ٢٠٢٤
الناشر: Bayt