Job Purpose
Plan and organise the efficient operation and maintenance of the HR databases and systems e.g. payroll, time off, employee records, benefits etc. to ensure adequate security controls are in place to safeguard confidential data and the integrity of employee information. Provide information, training, and technical support to system users.
Principal Accountabilities
Risk Management
Comply with the requirements of the Integrated Enterprise Risk Management System relevant to domain risks and implement measures to mitigate all identified risks from a Department perspective
Innovation and Continuous Improvement
Design and implement new tools and techniques to improve the quality and efficiency of products, operational processes, procedures and services
Identify and recommend improvements in internal processes against best practices in pursuit of greater efficiency and productivity
Seek input from and coordinate system improvements with a diverse user community and serve as a liaison with decentralized users. Improvements can take the form of process reengineering or working with contractors to pursue modifications to the underlying software
Reports
Provide inputs to enable the Section Manager to prepare weekly and monthly reports for the section to report progress on compliance with SLA’s
Project Management
Serve on project management teams for major systems acquisition and/or enhancements to existing application software and operating system software.
Assist in the development of project plans, resource plans, risk assessments, change control plans, schedules and project budgets, implementation plans, and contract administration.
Assist in the implementation and execution of projects over the life-cycle of the systems
Systems Administration
Serve as the system administrator responsible for assessing the impact of all system-related changes on integrated functionality to ensure efficient, effective operations are maintained
Manage the business led IT system in house e.g. Cloud offerings – SAP and Success factors
Deliver organization change management to Employee services team and Group HR Business partners
Systems Training
Acquire or adapt initial training materials to redevelop initial and ongoing training strategy (in-house, outsourced) for HR systems
Provide continual individual feedback and team coaching to develop second level back-up in the department
Security Controls
Work with contractors and Information Technology Services personnel to implement adequate security controls for the proper safeguarding of confidential data and to ensure the integrity of accurate employee information. Coordinate the scheduling of support available from Information Technology Services to meet priorities. Track and resolve application software problems in a timely manner
Systems Testing
Prepare detailed testing plans and facilitates, supervises, and monitors testing of major system upgrades.
Liaise with external contractors to resolve system problems and debug software.
Systems Consulting Services
Provide support and consulting services to users of Human Resources information system to include, drafting reports and data analyses
Prepare and maintain current documentation of HRIS
Skills
Knowledge and Qualifications :
Professional Degree or professional qualification in HR and IT, with specialized training in Information Systems. Understand the product experience on Cloud offerings technology in HR Functions
Job Skills:
Functional skills, good communication skills, good interpersonal skills, Good computer skills for the job.
Competencies :
Attention to detail, Analytical thinking, Problem solving skills, Concern for quality and productivity, Flexibility, Customer Service orientation, willingness to learn on the job.
Experience :
8 years of relevant professional experience with at least 4 years of similar Systems experience, including the introduction, implementation and maintenance of Oracle and SAP systems related to HR. Should have experience of delivering training on all Oracle/SAP modules related to HR