Amer/ Tasheel Job (Emirati Only).

• Gauge client requirements to offer the perfect solution through fruitful interaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
• Collaborate with the managers to stay informed about changes in company rules and new projects.
• Troubleshoot and resolve product issues and concerns.

Skills

• Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
• Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
• Adept in addressing client questions through effective telephonic conversation.
• Commendable presentation skills to convey important points to the audience effectively.
• Ability to multi-task, prioritize, and manage time effectively.
• Proficient in operating the latest versions of appropriate CRM software and Office Suite.