We are a Dubai-based photo studio offering family photography services around the UAE. As our company grows we are looking for a dedicated Sales Agent to join our multinational team and provide exceptional sales service to our customers.
Do you want to :
- Work in a dynamic company with constant growth and passion, delivering outstanding customer service and gaining clients' trust, as proven by excellent Google reviews and 100k Instagram followers.
- Work remotely/from home.
- Gain experience in a multinational company.
- Challenge yourself every day and experience continuous growth.
Then apply and become a part of the You+Baby Team!
What you expect to do:
- Client Follow-Up: Communicate with clients after their photoshoot to discuss their needs, gather feedback on edited photos, and address any concerns.
- Post-Production Coordination: Coordinate with the retouching team and photographers to ensure client feedback is implemented correctly and manage any necessary revisions.
- Sales and Upselling: Offer clients additional products or services, such as photo albums or future photoshoots, to maximize sales opportunities.
- Complaint Resolution: Handle any complaints or issues that arise, ensuring the client is satisfied with the final results.
- Order Management: Track client orders from post-production through to final delivery, making sure everything is completed on time and accurately.
- Collaboration: Work closely with the retouching team and photographers to ensure client expectations are met.
- Client Relationship Management: Maintain good relationships with clients to encourage repeat business and positive referrals.
- Reporting: Keep records of client interactions and feedback to help improve services and processes.
Skills
- Clear Communicator: You connect with clients easily and professionally.
- Customer Care Expert: You ensure clients feel valued and well-served.
- Detail-Focused: You catch the small things that matter.
- Quick Problem-Solver: You handle challenges efficiently and creatively.
- Fluent English: Your English skills ensure smooth, professional communication.
- Fast Typist: You type quickly and accurately to keep up with the pace.
- Reliable Setup: You have a fast internet connection and stable electricity for uninterrupted work.