Responsibilities:

• Client Consultation: Consult with clients to determine their travel needs, preferences, and budget.
• Travel Planning: Research, organize, and book travel arrangements such as flights, hotels, car rentals, tours, and activities.
• Itinerary Preparation: Create detailed travel itineraries, ensuring all bookings are accurate and clients are informed of their travel plans.
• Problem-Solving: Assist clients with any travel-related issues or changes, including cancellations, rescheduling, and emergency support.
• Vendor Relations: Establish and maintain relationships with airlines, hotels, car rental companies, and other travel-related service providers.
• Documentation: Ensure that clients have all necessary travel documents, such as visas, passports, and tickets.
• Sales & Upselling: Recommend and sell additional services, such as travel insurance, excursions, and upgrades.
• Customer Service: Provide exceptional customer service before, during, and after travel to ensure client satisfaction and repeat business.
• Stay Informed: Keep up-to-date with travel trends, changes in regulations, and new destination offerings.

Skills

Qualifications:

• Education: High school diploma or equivalent; a degree in travel, tourism, or related field is a plus.
• Experience: Previous experience as a travel agent or in a related role is preferred.
• Skills:
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in travel booking software (e.g., Amadeus, Sabre, Galileo).
• Ability to work independently and as part of a team.
• Attention to detail and accuracy in bookings and documentation.
• Problem-solving skills and ability to handle stressful situations.