• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails;
• Present reports of potential prospects to the management for aiding critical business decisions.
• Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales targets.
• Create a systematic methodology for maintaining the accuracy and relevant information to facilitate the quick assessment of clients.
• Ensure dynamic communication with clients through online and offline modes, thereby promoting company products and services.
• Boosting sales prospects through effective utilization of consumer sales, dealer, PR, and business promotion techniques.

Skills

• In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
• Excellent written and verbal communication skills.
• Approaching new and existing customers by following optimum consumer service standards.
• Ability to prioritize targets as per the requirements set forth by the company.
• Portraying superb soft skills during customer interaction and seminars as per requirement.
• Ability to find the right balance between client requirements and company terms, thereby improving profit margins and maintaining fruitful customer relationships.