·       Own the day-to-day operations including health check and application maintenance

·       Monitor confidentiality, integrity and availability of the CA and other PKI components services

·       Review audit log files for CA and other PKI components

·       Provide technical support to government and private entities during the on boarding process

·       Respond to PKI related incidents raised by entities or individuals using Dubai PKI services

·       Execute the operational ceremonies (CA certificate management, Root CA CRL update, Cross certification)

·       Change the policies and configurations of the CA and the other PKI components according to the approved updates on the applicable CP/CPS

·       Test and implement the PKI applications’ updates and patches recommended by the vendors

·       Test and implement the Hardware Security Modules (HSM) updates and patches recommended by the vendors

·       Troubleshoot incidents and applies required software patches needed

·       Engage with the datacenter provider for activities such as change requests

·       Monitor the backup process configured for the CA and other components

·       Collect the data required for the management reports and produce such reports

·       Participate in the specification and delivery of pilot and proof-of-concepts for entities using Dubai PKI services

·       Perform regular testing of the PKI disaster recovery and business continuity plan in close coordination with the other PKI operations team

Skills

·       2+ years’ experience in PKI operations & administration

·       Experience with PKI implementation and certificate lifecycle management solutions.

·       Experience with hardware security module (HSM), experience with Safenet HSMs is preferred.

·       Experience with hands-on PKI products such as Entrust and Ascertia is a plus

·       Experience in monitoring highly critical, security-sensitive environments is a plus

·       Knowledge of access management processes and user account life cycles

·       Strong documentation skills

·       Experience with change management and testing software changes and implementations

·       Knowledge and understanding of operating principles, practices, and procedures within an area of business specialty

·       Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

·       Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

·       Strong analytical skills – strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve

·       Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways