ََََ - الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Prior work exposure in the field of customer support and service.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر: