Customer Service Officer

Majid Al Futtaim - الإمارات - الشارقة
JOB TITLE

Customer Service Officer - Emirati | MAF Entertainment | VOX Cinemas, Magic Planet, and Snow Abu Dhabi ROLE SUMMARY

To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment's policies and procedures

Location: Abu Dhabi, Ajman, Dubai and Sharjah

ROLE PROFILE

  • Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests
  • Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift
  • Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
  • Abide by policies & procedures listed in Majid Al Futtaim Entertainment's health and safety management program to ensure a safe environment for guest, colleagues and self
  • Provide assistance to others where possible regardless of which department is listed on the roster
  • Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination

Requirements

  • Be available to work shifts, on weekends and public holidays as per the roster
  • Strong communication skills
  • Customer service orientation
  • Minimum High School Certificate
تاريخ النشر: اليوم
الناشر: LinkedIn
تاريخ النشر: اليوم
الناشر: LinkedIn