ََََ - الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

Gauge client requirements to offer the perfect solution through fruitful interaction.
Provide accurate, valid and complete information by using the right methods/tools.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Create a concise report on client interaction to facilitate a swift decision-making process.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Strong phone handling skills and active listening.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: