ََََ - الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Prior work exposure in the field of customer support and service.
Familiarity with CRM systems and practices.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Excellent communication and presentation skills.
A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: