Job Summary

This position is responsible to assist the Manager on ensuring smooth daily operations in the Salon & Boutique, and providing efficient services to all guests professionally as a customer-focused role. Reporting directly to the Store Manager and indirectly to the Operations Manager, this position will be situated in TWG Tea Salon & Boutique and is required to follow the weekly duty roster as planned out by the Store Manager.

Job Descriptions

• Assist the Assistant F&B Retail Manager in overseeing and ensuring daily smooth Salon & Boutique operations

• Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies

• Responsible for offering a friendly and efficient services to all guests

• Process guests orders to ensure that all items are prepared and served promptly

• Assists in setup and clear down of the front and back of Salon & Boutique operations

• Ensure food safety regulations are followed as according to NEA’s policy

• To ensure neatness and cleanliness of service ware

• Promote and sell our range of products and food and beverage items to walk-in customers

• Attending to customers’ needs, complaints and enquiries

• Handling of cash, POS system, and report of take-in-cash when on duty

• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

Requirements

• Minimum 2 to 3 years of experience in F&B Operations, preferably in luxury goods industry

• Pleasant and well-groomed

• Good communication and interpersonal skills

• Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness

• High initiative and positive attitude

Only shortlisted candidates will be notified.

Please upload a detailed RESUME, indicating reasons for Leaving, Last Drawn Salary, Expected Salary and date of availability in MS Word format.