The Medical Sales Administrator supports the sales team by managing administrative tasks, ensuring smooth sales operations, and providing excellent customer service. This role involves processing orders, maintaining sales records, and coordinating with various departments to ensure timely delivery of products and services.

Skills

Key Responsibilities:

• Order Processing:Process sales orders via email, phone, or online systems.
• Check data accuracy in orders and invoices.
• Ensure orders are fulfilled effectively and on time.
• Customer Service:Serve as a point of contact for customers with queries about products, orders, and deliveries.
• Handle customer inquiries and resolve issues promptly.
• Maintain and update customer records.
• Sales Support:Assist the sales team with administrative tasks such as scheduling meetings, preparing sales reports, and managing travel arrangements.
• Liaise with the logistics department to ensure timely deliveries.
• Support promotional activities and trade shows.
• Data Management:Maintain and update sales and customer databases.
• Develop monthly sales reports and analyze sales data.
• Communicate important feedback from customers internally.
• Coordination:Collaborate with other departments, such as finance and customer service, to streamline sales operations.
• Ensure sales targets are met and report any deviations.

Qualifications:

• Proven work experience as a Sales Administrator or Sales Support Agent.
• Hands-on experience with CRM software and MS Office (especially MS Excel).
• Understanding of sales performance metrics.
• Excellent organizational and multitasking skills.
• A team player with a high level of dedication.
• Ability to work under strict deadlines.
• Certification in Marketing, Sales, or a relevant field is a plus.

Skills:

• Strong communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to build and maintain relationships.
• Proficiency in Microsoft Office applications.
• Goal-oriented with a track record of meeting or exceeding sales targets.

Work Environment:

• This role may involve occasional travel to attend industry events or meet with clients.
• The administrator will work in an office setting, collaborating closely with the sales team and other departments.