الوظائف / وظائف كول سنتر / Call Center Agent

Call Center Agent

الإمارات
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
قدم على موقع الوظيفة
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt