Customer Care Executive

الإمارات
  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Adept in using customer relationship management software to offer the best client services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Fluent in operating the latest computer software and online tools.
تاريخ النشر: ١ أكتوبر ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١ أكتوبر ٢٠٢٤
الناشر: Bayt