الإمارات

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Familiarity with CRM systems and practices.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Ability to multi-task, prioritize, and manage time effectively.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: