JOB TITLE
Waiter | MAF Entertainment | Cinemas
ROLE SUMMARY
The role of the Waiter is to deliver an excellent customer experience to customers across the MAF Entertainment – All concepts across all regions.
ROLE PROFILE
- Provides a high standard of quality and efficient / friendly service as per Standard Operational Procedures.
- Handles all customer interactions with friendliness and professionalism, accommodating special requests and exceeding expectations.
- Shares customer preferences and important highlights with the team and the management.
- Ensures all guests receive the correct change and avoids cash under & over at all times.
- Makes everyone feel welcome, treats everyone as an individual and goes above and beyond to exceed expectations.
- Finds solutions and knows when to ask for help.
REQUIREMENTS
- 0-3+ years of experience in any Food and Beverage/Customer Service/Retail/Hospitality industry preferred.
- Basic English language verbal and written.
- Excellent communication skills.
- Team oriented, energetic, friendly, and outgoing.
- Flexible work night shifts, and on weekends and public holidays as per the roster.
WHAT WE OFFER
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.