الإمارات

Understand the demand of consumers to provide timely service and solutions.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Create a concise report on client interaction to facilitate a swift decision-making process.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Proven customer support experience.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Excellent communication and presentation skills.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: