Call Center Agent

الإمارات
  • Manage inbound and outbound calls in a timely manner.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Strong phone and verbal communication skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Polished convincing and negotiations skills.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt