Overview of the role:
The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across Clothing, Home, Beauty & Food. The job holder will also be accountable for delivering market leading customer experience and support the Senior Online Merchandiser in developing and executing M&S standards.
What you will do: -
Description of Accountability:
- Monitor web analytics as per principal guidelines.
- Incorporate Best Practices online to ensure online to offline flow.
- Manages Online Merchandising – Category Listing
- Prepare reports and analyse conversion numbers.
- Manage promotion execution on the platform.
- Building strong relationship with internal and external teams, especially the Buying and other brand teams
- Market Research and Competitive Analysis
- Website audits for ensuring the website is up to date with the latest products and promotions.
Skills
Required Skills to be successful:-
- Good working knowledge of MS Office
- Good working knowledge / experienced user of an eCommerce content management system
- Passion and product knowledge and love of M&S brand and heritage
- A Confident Team Player
- Able to handle Complexity
- Attention to Detail
- Product Confident
- Good Communicator
- Optimistic Attitude
What equips you for the role:
- Bachelor’s degree (Masters Preferred)
- 3-4 years’ experience in fashion in Range/category or previous company experience at the same level
- Good planning, organizational and prioritization skills
- Highly operational, with an understanding of retail processes
- Strong analytical and numerical skills
- Collaboration
- Managing Complexity
- Influencing Others
- Taking Initiative
- Drive for Results