Designation: HR & Admin Manager

** Immediately available candidates are preferable **

The HR & Admin Manager will oversee and manage all aspects of human resources and administrative functions across the group of companies. This role involves developing HR strategies, implementing policies, managing employee relations, performance management system and ensuring compliance with labor laws. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a commitment to fostering a positive work environment.

What we offer

• Monthly Package: AED 15,000 - 20,000
• Working Schedule: 5 days a week
• Benefits: Attractive employee benefits and an annual bonus
• Environment: Opportunity to work in a dynamic and innovative setting
• Growth: Professional development and growth opportunities available

Key Result Areas

• Set HR strategic direction and ensure policies and procedures are updated to meet current and future challenges
• Prepare annual manpower budget to cover requirement for a new position, accommodation, insurance, allowances and all aspects of the employee stability at work
• Manage performance management system for the group
• Recruit new employees and ensure all vacant positions are filled within the agreed time
• Ensure that all administrative activities under the group are handled correctly and promptly
• Ensure all employee self-serve activities are handled
• Oversee and ensure control of all common administrative expenses pertaining to the Corporate Office
• Ensure employee engagement and satisfaction through employee meetups, office celebrations

Responsibilities

• HR Planning: Develop the annual manpower plan, ensuring accurate budgeting for all positions, conduct an annual analysis of manpower needs to optimize resource utilization across departments, and collaborate with stakeholders to align HR policies with organizational goals
• Employee Relations: Investigate grievance cases, escalating unresolved issues to the CGM for final decisions, ensure disciplinary actions follow the approved procedure of two warnings before final action, and maintain compliance with labor laws. Additionally, he/she will manage employee separations, including terminations and resignations, conduct exit interviews, oversee final payments with the payroll department, and handle employee leaves, letter management, and attendance tracking
• Organizational Culture: Promote a positive corporate culture, lead HR communications, and drive company-wide engagement initiatives
• Recruitment & Onboarding: Meet recruitment timelines for various roles, maintain a low turnover rate through effective onboarding and retention strategies, and develop a structured employee referral program. He/she will also headhunt for senior positions, guide hiring managers on compensation and benefits to ensure alignment with BHH's structure, and oversee induction processes in coordination with all departments for new employees
• Payroll & Benefits: Ensure accurate payroll processing, attendance management, and address employee payroll queries in coordination with the finance team
• Training & Development: Design and implement training programs in line with business and employee needs
• General HR Function: Supervise monthly payroll transactions, provide employees with guidance on policies and procedures, and review employment conditions to ensure legal compliance across the group. He/she will represent BHH in employee disputes, implement front and back-of-house systems, and conduct regular visits to outlets to engage with employees
• Administrative Tasks: Ensure that visa processing, renewals, and transfers adhere to established timelines, manage timely cancellations of visas while safeguarding the company’s financial interests, and oversee the maintenance of the head office premises and staff accommodations. Additionally, he/she will supervise the responsibilities of cleaners and office boys

This job description is not exhaustive and may be subject to review and changes at management's discretion. The employee may be required to accommodate additional requests to contribute to the company's success and perform other tasks as assigned by management.

Technical Competencies

• Degree in Human Resources or Administration with at least 10+ working experience
• Broad experience in hiring, benefits administration, communication processes, compensation and wage structure, employment law, is required.
• Experience in working with senior management
• Advanced oral, written and interpersonal communication skills in English
• Proficiency in MS Office, with functional, analytical abilities and presentation skills

Behavioral Competencies

• Take ownership, accountability of the business
• Excellent verbal and written communication skills.
• Strong ability to reach goals in a short time
• Excellent interpersonal skills with the ability to build and maintain strong collaborative internal and external working relationships
• Strong organizational skills and ability to manage multiple tasks and deliver on tight deadlines.
• Ability to be proactive, to use initiative and to work autonomously
• Great interpersonal skills (teamwork, supportive attitude, lead, proactivity) and creativity is essential