JOB PURPOSE

Carries out & follows up on the Corrective & Preventive Maintenance Activities for Mobile Systems, Fixed LTE, Public Wi-Fi, Coastal Radio Systems, Enterprise Customer Radio Link & Other Access Network equipment's at Sites.

KEY RESPONSIBILITIES

1. Carryout Access Network Maintenance activities and ensures that the O&M of all equipment's and systems are carried out efficiently, systematically and in accordance with the instructions/guidelines of Manufacturers, Suppliers, International Telecom Regulatory/Professional Organizations as well as the policies/procedures of ETISALAT and meet the KPI’s.

2. Supports to prepare various Reports for Management such as replacement Report, PM Report, Snag report, KPI report etc.

3. Follows up on shift-wise reports of system faults as required.

4. Supports other field staff in performing the required rectification/maintenance tasks in complex cases.

5. Coordinates effectively with all relevant stake holders to resolve O&M issues/concerns.

6. Ensure all test equipment and tools are maintained properly and used by field staff as per standards and support field staff on troubleshooting using test equipment's.

7. Assists in compiling the requirement of tools, test equipment, stores and spares.

8. Ensures that guidelines relating to the safety and security are complied with by his team as per E& and Customer HSE requirements

9. Update Spares and Buffer stocks used by his team using the Inventory Management system.

10. Lead the field team, establish priority of assigned activities and complete within set SLA / KPI by utilizing the resources most effectively.

11. Snags creation, verification & rectification for Civil Snags, ACWL, EOM, Structure, Telecom…. etc. , and update as applicable.

12. Reports incidents based on site visits & provide relevant details to Manager for follow up with concerned sections for Police Report / Insurance claim.

13. Verification of Site Assets and updating of Inventory and asset management system.

14. Audit activities / JV with outsourced Contractor / managed services / contractor staff / External Authority & report for discrepancies observed

15. Able to carryout independent site visits & have Valid UAE Driving license.

16. Attends to shift/call-out/remote-station duties on 24x7 basis as assigned.

QUALIFICATIONS & EXPERIENCE

Diploma / Bachelor’s degree or equivalent in Electrical / Electronics /Telecom Engineering from Reputed University

5 – 10 years of experience in relevant position

Experience in Nokia equipment is a must