Job Description:
As part of the central Beauty Vertical Growth Team, our Digital Product Owners are responsible for managing delivery of key digital product features and improvements for internal clients (i.e. our Brands).
Our Digital Product Owners will be required to develop in-depth platform knowledge and understanding of workflow and feature relationships.
What you'll be doing:
• Delivering and managing websites and apps (products) for some of the largest, most well-known brands in the world.
• Manage the product backlog, write user stories, and conduct refinement sessions and UAT.
• Coordinate the day-to-day prioritization of the backlog with the development team and stakeholders.
• Manage the roll-out and implementation, making sure that the developed technology has the impact desired.
• Write documentation & train internal teams on new product features.
• Work with our brands to understand and deliver their requirements.
• Work with our brands to improve the products from the point of view of their customers.
• Work with our e-commerce merchandising and CRM teams to help them deliver.
• Manage expectations of users and stakeholders - communicating frequently with your customers (our brands) to keep them up to date and to guarantee that solutions are fit-for-purpose and meet their requirements.
Minimum Requirements, Prior experience & Skills:
• Minimum relevant product owner experience including managing a backlog, working directly with stakeholders, designers, developers and QA
testers.
• Previous eCommerce experience
• Experience with content management systems - SFCC/Demandware experience is a plus
• Experience launching products and/or features, preferably on multiple platforms (web, app).
• Strong analytical and numerical skills
• Familiar with HTML, CSS and other common technologies (you do not need programming experience)
• Experience working in an agile with cross-functional teams- designers, developers, IT project managers, brand managers.
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Experience running A/B tests and other optimization efforts is a plus
• Shopify, Salesforce CRM & Marketing experience is a plus
• Excellent command of English. We work with teams from around the world but always in English.
• Arabic (written) is a plus.
• Excellent communication and presentation skills
• The ability to build consensus and negotiate resolutions
• Take ownership of your work and continuously strive for improvement
• Comfortable working remotely and with an international team
• Comfortable with changing priorities as our business and brands' needs can change fast.