The Customer Success Manager supports the Sales, Product and Technology Teams with establishing and nurturing long-lasting relationships with customers.
Skills
3+ years’ experience in Customer Success role
Dynamic self-starter, entrepreneur at heart: technology experience is preferred, start-up mentality a requirement
Proven record of successfully overseeing long-term relationships with stakeholders
Proven ability to work across geographic and cultural boundaries, to work with complex customers, involving multiple stakeholders and potential partners involved in the ecosystem
Excellent communication and stakeholder management skills