Position: Membership Consultant/Receptionist
Location: Luxury Health Club, Jumeirah
About Us:
Join our exclusive boutique health club opening in the heart of Jumeirah!
We are seeking a highly motivated and passionate Membership Consultant/Receptionist to help grow our membership base and deliver an exceptional member experience starting in Mid December 2024.
Key Responsibilities:
- Serve as the primary point of contact for potential members, providing accurate information and first-class assistance throughout the joining process.
- Conduct engaging and informative tours of the gym, highlighting membership benefits and features.
- Analyze customer needs to recommend suitable membership options.
- Utilize company software to track and manage leads, opportunities, and member interactions.
- Generate leads to convert into membership sales and engage current members to enhance our reputation.
- Greet and welcome visitors at the front desk, directing them appropriately.
- Answer, screen, and forward incoming phone calls.
- Receive and sort daily email/ WhatsApp/ social media
Why Join Us?
This is a fantastic opportunity to be part of a dynamic team focused on delivering strong pre-sales figures and ongoing member retention. If you are passionate about fitness and enjoy meeting challenges head-on, we would love to hear from you!
Skills
Candidate Profile:
- Highly driven with a positive and proactive attitude.
- Excellent sales and customer service skills to effectively promote membership benefits.
- Strong analytical skills to assess customer needs and recommend appropriate membership options.
- Outgoing personality who thrives in a fast-paced environment.
- Our team members are expected to embody a healthy and active lifestyle, as physical fitness is essential to delivering the quality experience we promise to our clients.